All orders are shipped within 3 working days via Direct Freight Express. If you have not received an order within 10 days, please notify us by email at:
Free shipping applies Australia wide to all inversion tables, decompression and accessories.
Free shipping applies on the FreeStep to all Australian capital cities and major rural areas up to 50km. Please contact us to confirm shipping price.


Your satisfaction is our first priority at Ball Brands Pty Ltd. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.